Frequently Asked Questions – Products
What file type are the ebooks in?
We now have pdf and well as epub available. Right now the epub files are zipped so you will need a zip software to unzip the file before opening the epub. Winzip is one you can use. There are others.
The epub file format can be opened on any device, in any software that opens that file format. It is a standard format used these days. There is no DRM (Digital Rights Management) on the ebooks purchased from us.
Can you tell me what some of the softwares are that will work with the ebooks?
Adobe Digital Editions, Bluefire Reader, Overdrive, Google Play, Calibre. Most of these are available for desktop, ipad, iphone. E-readers should be able to download them as well.
Can we download the ebooks?
Yes, you should receive an email with the download link to the ebook. We used to send them out in an email, but now the new site has a link to the download for you. If you do not, please check your spam folder and if it is not there then please contact us. Also when you register, you will have your own dashboard that will have the links to the downloads you purchase in there as well.
What are the shipping costs?
We charge a flat rate for shipping worldwide. Shipping in Canada is 12.00 plus tax. Shipping to the USA is 15.00 plus tax. Shipping everywhere else is 45.00 plus tax. If you are only interested in a few booklets, please contact us and we will work out a price for shipping. We insure all of the packages we ship.